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Privacy Policy

PureMugs Ltd Privacy Statement


PureMugs Ltd (‘we’) are committed to protecting your privacy. This privacy statement describes how we collect, use, disclose and protect your personal information when you visit mypuremugs.com (the ‘Site’).


What information do we collect?


We may collect the following information:


Personal information: such as your name, email address, phone number, shipping address, billing address, etc.


Payment information: such as your credit card information, debit card information, etc. Please note that we do not store your full payment details.


Order Information: e.g. what you have purchased, the amount of your order, the date of your order, etc.


Device information: such as your IP address, browser type, operating system, etc.


Website usage information: e.g. the pages you visit, the links you click on, the time you spend on the site, etc.


How do we use your information?


We may use your information for the following purposes:


Process your order and provide you with goods and services.


Communicate with you about order status, promotions, etc.


To improve our website and services.


Perform data analysis to understand customer needs and improve our business.


Prevent fraud and ensure site security.


III. How do we share your information?


We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:


Service Providers: We may share your information with third parties who provide services to us, such as payment processing, logistics, marketing, etc. We may also share your information with third parties who provide services to us.


Required by Law: We may disclose your information if we believe disclosure is necessary to comply with a law, regulation, court order, or government request.


To protect rights: We may disclose your information if we believe disclosure is necessary to protect ours or others' rights, property, or safety.


How do we protect your information?


We take a variety of security measures to protect your personal information from unauthorised access, use, disclosure, alteration or destruction. These measures include:


Encrypting your personal information using Secure Socket Layer (SSL) technology.


Restricting access to your personal information.


Periodically reviewing our information collection, storage and processing practices.


V. Your Rights


You have the right to:


Access the personal information we hold about you.


Request a correction of the personal information we hold about you.


Request the deletion of the personal information we hold about you.


Restrict our processing of your personal information.


Object to us processing your personal information.


Obtain a copy of your personal information.


To exercise your rights, please contact us at: [email protected]


VI. Cookies


We use cookies to improve your experience on our website. You can choose to disable cookies, but this may affect your ability to use certain features of the website.


Children's Privacy


Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.


Changes to our Privacy Statement


We may update this Privacy Statement from time to time. If we make any material changes to this Privacy Statement, we will post a notice on our website.


Contact Us


If you have any questions about this Privacy Statement, please contact us at: [email protected]


PureMugs Ltd - Make every mug your own story.