Shipping policy

We are committed to the safe delivery of your one-of-a-kind customised mug!

Shipping Methods.

• Sea / Road: Affordable option for less urgent orders.

• Timeframe: 20-35 days (depending on destination)

• Shipping Fees and Duties: Shipping fees and duties may vary depending on the destination country and the weight/volume of the order. Please enter your address on the checkout page for an accurate cost estimate.

PLEASE NOTE.

1. The above time frames are estimates and may be delayed due to force majeure factors (e.g. weather, customs clearance, etc.).
2. We recommend that you allow plenty of transit time, especially when ordering gifts for special occasions.
3. If you have any questions about shipping methods or timelines, please feel free to contact our customer service team.

We look forward to serving you!

PureMugs Ltd - Make every glass your own story.